Back Office Betties

Introduction

Back Office Betties is a virtual assistant service provider that has earned a 4/5 rating in our evaluation. After thorough testing of their services, assessing their communication quality, talent vetting process, and overall value proposition, we found them to be a strong option in the virtual assistant space.

Back Office Betties is a United States-based company, specializing in providing virtual receptionist services primarily to law firms. Founded by Emily LaRusch in 2014, the company has made an impressive mark in the niche of legal virtual assistance. They are revered for their customer service-centric approach and detail-oriented services which truly reflect their commitment to taking administrative tasks off their client’s plate.

Company Overview

The company provides virtual assistant services to businesses across various industries, focusing on delivering reliable remote talent that can integrate seamlessly with existing teams.

Services Offered

Back Office Betties provides virtual assistants skilled in a variety of business functions:

• Administrative Support — Email management, calendar scheduling, data entry, document preparation
• Customer Service — Phone support, live chat, email support, ticket management

Pricing

Back Office Betties offers three pricing tiers including Starter, Classic and Ultimate levels ranging from $169 to $569 per month. Each plan comes with different levels of minutes per month and varies in other extras.

Pricing starts from $169. Contact Back Office Betties directly for the most current rates and any available promotions.

Pros & Cons at a Glance

What we liked:

• Specialized receptionists experienced in legal jargon and procedures.
• Excellent customer service with the ability to handle difficult clients and situations.
• Flexible and scalable plans to meet the needs of growing law firms.
• Free trial period to test their services before committing.

Areas for improvement:

• Back Office Betties may be expensive for smaller law firms or those just starting out.
• There may be additional costs once your allotted minutes in your chosen plan are used up.

Who Is Back Office Betties Best For?

Back Office Betties is a good fit for:

• Real estate professionals looking for reliable virtual assistant support
• Law firms and legal professionals looking for reliable virtual assistant support
• Financial services companies looking for reliable virtual assistant support
• Business owners who want to delegate administrative tasks and focus on growth
• Teams that need flexible, scalable remote staffing solutions

Our Verdict

With a 4/5 rating, Back Office Betties is an impressive virtual assistant provider that delivers reliable service.

Looking for our top-rated pick? If you’re comparing options, check out our Stellar Staff review — currently our highest-rated VA provider with a 4.95/5 score and our “Our Choice” badge.

Frequently Asked Questions

What are the operation hours of Back Office Betties?

The Back Office Betties team operates Monday through Friday, 5 am to 6 pm MST.

Is there a long-term contract involved?

No, Back Office Betties works on a month-to-month agreement. There is no contract to sign and you can cancel anytime.