GetFriday Virtual Assistant

Introduction

GetFriday Virtual Assistant, which has been operating since 2000, is a virtual assistant service provider that has earned a 4.5/5 rating in our evaluation. After thorough testing of their services, assessing their communication quality, talent vetting process, and overall value proposition, we found them to be a excellent option in the virtual assistant space.

Established in 2000, GetFriday initially targeted the unique needs of Indian expats worldwide. However, by 2005, they transitioned and broadened their horizons, emerging as a versatile virtual assistance service. Furthermore, in 2014, they ventured into the realm of business support services, marking their presence in fields like digital marketing and app development. Simultaneously, since 2005, the company’s Global Mobility Division has catered to the travel and immigration needs of clients in India, solidifying its reputation in the nation’s immigration and visa service sector.

Company Overview

The company provides virtual assistant services to businesses across various industries, focusing on delivering reliable remote talent that can integrate seamlessly with existing teams.

Services Offered

GetFriday Virtual Assistant provides virtual assistants skilled in a variety of business functions:

• Administrative Support — Email management, calendar scheduling, data entry, document preparation
• Bookkeeping & Accounting — Invoicing, expense tracking, financial reporting
• Marketing Support — Content creation, email marketing, campaign management
• Social Media Management — Content scheduling, community management, analytics
• Graphic Design — Marketing materials, presentations, social media graphics
• Web Development — Website maintenance, WordPress management, landing pages

Pricing

GetFriday Virtual Assistant offers the following pricing plans:

Plan	Monthly Price	Hours Included	Hourly Rate	Additional Hour Rate	Rollover
BASIC 5	$65	5 hours	$13/hour	$14/hour	NA
BASIC 10	$120	10 hours	$12/hour	$13/hour	NA
BASIC 20	$200	20 hours	$10/hour	$12/hour	NA
Plus 40	$360	40 hours	$9/hour	$10/hour	Max 8 hours
Plus 60	$510	60 hours	$8.5/hour	$9.5/hour	Max 12 hours
Plus 80	$640	80 hours	$8/hour	$9/hour	Max 16 hours
Plus 120	$900	120 hours	$7.5/hour	$8.5/hour	Max 24 hours
Plus 160	$1120	160 hours	$7/hour	$8/hour	Max 32 hours
PAY AS YOU GO	$5	0 hours	$15/hour	NA	NA

Pricing starts from $13/hour. Contact GetFriday Virtual Assistant directly for the most current rates and any available promotions.

Pros & Cons at a Glance

What we liked:

• Experienced virtual assistant team
• Flexible service plans available
• Professional project management and communication

Areas for improvement:

• Limited information available about pricing on their website
• May not suit businesses looking for hourly or very short-term engagement

Who Is GetFriday Virtual Assistant Best For?

GetFriday Virtual Assistant is a good fit for:

• Real estate professionals looking for reliable virtual assistant support
• Healthcare practices looking for reliable virtual assistant support
• Law firms and legal professionals looking for reliable virtual assistant support
• E-commerce businesses looking for reliable virtual assistant support
• Business owners who want to delegate administrative tasks and focus on growth
• Teams that need flexible, scalable remote staffing solutions

Our Verdict

GetFriday Virtual Assistant earns a strong 4.5/5 rating in our evaluation, placing them among the top virtual assistant providers we’ve reviewed.

Frequently Asked Questions

How long does it take to get started?

Once the signup process is completed, it typically takes 1 business day for a suitable assistant to be assigned. If you prefer to select an assistant after speaking with several of our team members, the process might take a bit longer.

How can I track my hours?

You can monitor your usage through our online customer portal. After the sign-up process, you’ll receive login details for this portal. It offers a dashboard view of tasks outsourced to date and their respective time logs. Additionally, upon request, your assistant can share usage details daily, weekly, or fortnightly.

Is my information secure?

Yes, your information’s safety is our top priority. We are an ISO 27001 certified company, ensuring strict adherence to international standards on data protection. Your sensitive and personally identifiable data is encrypted, and our staff only accesses it on a need-to-know basis.

What are the charges for urgent tasks during weekends?

For urgent weekend tasks, you’ll be charged 1.5 times your hourly rate. If your assistant chooses to handle weekday tasks over the weekend for internal reasons, no extra fees apply.

What if I use up all my purchased hours? Can I still have more tasks done?

Certainly! If you’ve exhausted your package hours, any additional work will be charged at the hourly rate specific to your plan.