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Hubstaff logo

Hubstaff

4.0
VA Picker Rating
Key Industries
Healthcare, Legal, Technology

Our Expert Take

Read our comprehensive Hubstaff review. We evaluate their services, pricing, communication quality, and overall value to help you decide if they're the right virtual assistant provider for your business.

| Updated March 7, 2026

Pros & Cons

What We Like

  • Comprehensive Tracking: Detailed time tracking and reporting.
  • High Customizability: Tools and features can be tailored to specific industry needs.
  • User-Friendly Interface: Easy navigation and setup.
  • Strong Support: Responsive customer service and extensive resources.

What Could Improve

  • Privacy Concerns: The level of monitoring could be intrusive for some employees.
  • Limited Offline Functionality: Some features require an internet connection to function properly.
  • Learning Curve: New users may require time to fully utilize all available tools.

Full Review

Introduction

Hubstaff, which has been operating since 2012, is a virtual assistant service provider that has earned a 4/5 rating in our evaluation. After thorough testing of their services, assessing their communication quality, talent vetting process, and overall value proposition, we found them to be a strong option in the virtual assistant space.

Hubstaff is a well-known provider specializing in productivity and time tracking solutions with a specific emphasis on virtual assistant services. The company, founded in 2012, has grown significantly and is renowned for its robust features that cater to various businesses looking to manage remote teams efficiently.

Company Overview

The company provides virtual assistant services to businesses across various industries, focusing on delivering reliable remote talent that can integrate seamlessly with existing teams.

Services Offered

Hubstaff provides virtual assistants skilled in a variety of business functions:

  • Time Tracking — Easy-to-use tools that track time spent on projects with detailed reports.
  • Project Management — Features that help manage tasks, set deadlines, and assign responsibilities.
  • Employee Monitoring — Tools that provide insights into productivity, including optional screenshots and activity levels.
  • Payroll Management — Automated payroll systems that integrate time tracking data to streamline payment processes.

Pricing

Hubstaff offers several pricing tiers: Free Plan: Basic features for a single user. Basic Plan: $7 per user/month, includes time tracking and limited screenshots. Premium Plan: $10 per user/month, includes advanced features like app tracking, invoicing, and more. Enterprise Plan: Custom pricing, includes VIP support, unlimited teams, and high-level security features. Each plan is designed to fit different business sizes and needs.

Pros & Cons at a Glance

What we liked:

  • Comprehensive Tracking: Detailed time tracking and reporting.
  • High Customizability: Tools and features can be tailored to specific industry needs.
  • User-Friendly Interface: Easy navigation and setup.
  • Strong Support: Responsive customer service and extensive resources.

Areas for improvement:

  • Privacy Concerns: The level of monitoring could be intrusive for some employees.
  • Limited Offline Functionality: Some features require an internet connection to function properly.
  • Learning Curve: New users may require time to fully utilize all available tools.

Who Is Hubstaff Best For?

Hubstaff is a good fit for:

  • Healthcare practices looking for reliable virtual assistant support
  • Law firms and legal professionals looking for reliable virtual assistant support
  • Tech startups and SaaS companies looking for reliable virtual assistant support
  • Marketing agencies looking for reliable virtual assistant support
  • Business owners who want to delegate administrative tasks and focus on growth
  • Teams that need flexible, scalable remote staffing solutions

Our Verdict

With a 4/5 rating, Hubstaff is an impressive virtual assistant provider that delivers reliable service.

Looking for our top-rated pick? If you’re comparing options, check out our Stellar Staff review — currently our highest-rated VA provider with a 4.95/5 score and our “Our Choice” badge.

Frequently Asked Questions

What industries does Hubstaff best serve?

Hubstaff is versatile but excels in technology, marketing, legal, and healthcare industries due to its robust tracking and management features.

Can Hubstaff integrate with other tools?

Yes, Hubstaff offers integrations with popular management tools like Asana, Trello, and Slack, enhancing its utility.

Is there a trial available for new users?

Yes, Hubstaff provides a free trial period for its premium features, allowing businesses to evaluate its suitability before committing.

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