SixEleven

Introduction

SixEleven is a virtual assistant service provider that has earned a 4/5 rating in our evaluation. After thorough testing of their services, assessing their communication quality, talent vetting process, and overall value proposition, we found them to be a strong option in the virtual assistant space.

Starting with just 20 seats, the company has expanded impressively to over 3,000 seats, showcasing its commitment to growth and quality service. With a focus on tailor-fit solutions and client satisfaction, SixEleven stands out for its flexibility and customized approach to client projects. Their journey from a small operation to a large-scale service provider is a testament to their drive and capability to meet and exceed client goals​​​​.

Company Overview

The company provides virtual assistant services to businesses across various industries, focusing on delivering reliable remote talent that can integrate seamlessly with existing teams.

Services Offered

SixEleven provides virtual assistants skilled in a variety of business functions:

• Customer Service — Phone support, live chat, email support, ticket management
• Bookkeeping & Accounting — Invoicing, expense tracking, financial reporting
• Marketing Support — Content creation, email marketing, campaign management
• Lead Generation — Research, cold outreach, CRM management, appointment setting
• Graphic Design — Marketing materials, presentations, social media graphics
• Web Development — Website maintenance, WordPress management, landing pages

Pricing

SixEleven offers competitive pricing for their world-class team of professionals. They emphasize customizable solutions, allowing for tailored pricing structures based on the specific needs and goals of the client. Their approach is to provide cost-effective solutions while maintaining the highest quality of service​​.

Pros & Cons at a Glance

What we liked:

• Customizable Solutions: Tailored services to meet specific client needs and goals.
• Experienced Team: Over 15 years of experience in the outsourcing industry.
• Operational Flexibility: Adaptability in management and staffing to suit various project requirements.
• Diverse Industry Coverage: Ability to cater to a wide range of sectors with specialized services.

Areas for improvement:

• Limited information available about pricing on their website
• May not suit businesses looking for hourly or very short-term engagement

Who Is SixEleven Best For?

SixEleven is a good fit for:

• Real estate professionals looking for reliable virtual assistant support
• Financial services companies looking for reliable virtual assistant support
• Tech startups and SaaS companies looking for reliable virtual assistant support
• Marketing agencies looking for reliable virtual assistant support
• Business owners who want to delegate administrative tasks and focus on growth
• Teams that need flexible, scalable remote staffing solutions

Our Verdict

With a 4/5 rating, SixEleven is an impressive virtual assistant provider that delivers reliable service.

Looking for our top-rated pick? If you’re comparing options, check out our Stellar Staff review — currently our highest-rated VA provider with a 4.95/5 score and our “Our Choice” badge.

Frequently Asked Questions

What is SixEleven?

SixEleven is a BPO service provider offering a range of services to various industries, with over 15 years of experience in the field.

What types of services does SixEleven offer?

They offer services including telemarketing, technical support, chat and email support, among others.

How does SixEleven structure its pricing?

SixEleven provides competitive and customizable pricing, tailored to the specific needs of each client​​.