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UrbanTimer logo

UrbanTimer

4.0
VA Picker Rating
Key Industries
Real Estate, Healthcare, Marketing

Our Expert Take

Read our comprehensive UrbanTimer review. We evaluate their services, pricing, communication quality, and overall value to help you decide if they're the right virtual assistant provider for your business.

| Updated March 7, 2026

Pros & Cons

What We Like

  • 2: 4/7 availability ensuring round-the-clock service irrespective of time zones.
  • Clients are entitled to a dedicated virtual assistant for personalized service.
  • They offer a variety of specialized services under one roof.
  • Transparent pricing model with no hidden charges.

What Could Improve

  • Their services might be pricey for small businesses and solopreneurs.
  • There may be potential language and communication barriers.

Full Review

Introduction

UrbanTimer, which has been operating since 2016, is a virtual assistant service provider that has earned a 4/5 rating in our evaluation. After thorough testing of their services, assessing their communication quality, talent vetting process, and overall value proposition, we found them to be a strong option in the virtual assistant space.

UrbanTimer is a professional virtual assistant service provider that helps businesses and individuals manage their daily tasks efficiently. Founded in 2016, the company has successfully established its prominence in the market as a trustworthy and reliable aid. With their services, they help reduce the burden of routine tasks, allowing their clients more time to participate on essential businesses matters.

Company Overview

The company provides virtual assistant services to businesses across various industries, focusing on delivering reliable remote talent that can integrate seamlessly with existing teams.

Services Offered

UrbanTimer provides virtual assistants skilled in a variety of business functions:

  • Virtual Support — Professional support with managing calls, emails and appointments.
  • Digital Marketing — Comprehensive marketing strategies, inclusive of SEO, SMM, and SEM, to increase reach and visibility.
  • Website Design & Development — Creating responsive and user-friendly websites using innovative tools.
  • Graphic Design — Logos, brochure, business cards, banners, e-book covers & many more.

Pricing

UrbanTimer uses a comprehensive pricing model, offering diverse packages to cater to individual needs. They also provide a Flexihours pricing strategy where clients can customize their hours to get value-based service.

Pros & Cons at a Glance

What we liked:

  • 2: 4/7 availability ensuring round-the-clock service irrespective of time zones.
  • Clients are entitled to a dedicated virtual assistant for personalized service.
  • They offer a variety of specialized services under one roof.
  • Transparent pricing model with no hidden charges.

Areas for improvement:

  • Their services might be pricey for small businesses and solopreneurs.
  • There may be potential language and communication barriers.

Who Is UrbanTimer Best For?

UrbanTimer is a good fit for:

  • Real estate professionals looking for reliable virtual assistant support
  • Healthcare practices looking for reliable virtual assistant support
  • Marketing agencies looking for reliable virtual assistant support
  • Insurance agencies looking for reliable virtual assistant support
  • Business owners who want to delegate administrative tasks and focus on growth
  • Teams that need flexible, scalable remote staffing solutions

Our Verdict

With a 4/5 rating, UrbanTimer is an impressive virtual assistant provider that delivers reliable service.

Looking for our top-rated pick? If you’re comparing options, check out our Stellar Staff review — currently our highest-rated VA provider with a 4.95/5 score and our “Our Choice” badge.

Frequently Asked Questions

What industries does UrbanTimer serve?

UrbanTimer serves several industries, including real estate, healthcare, and IT companies, among others.

What services does UrbanTimer offer?

UrbanTimer offers services including virtual support, digital marketing, website design & development, and graphic designing.

Does the UrbanTimer service come with any guarantee?

Yes, UrbanTimer offers a money-back guarantee if clients are not satisfied with the service within the first week.

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